SHIPPING & RETURNS

Shipping Policy

You must be at least 21 years of age to purchase wine. By placing your order you have represented to International Wine Shop that you are at least 21. All wines delivered must be received by an adult of legal drinking age.

Winesellars does not ship wine, the wine is shipped by the respective wine farm using their courier service. Average delivery times vary 3 - 12 business days.

An email will immediately acknowledge receipt of your order, while a second email will confirm your order has been processed and is prepared for shipment. We will contact you by the end of the next business day if there is any problem with your order. While we make every effort to show accurate product listings on our website, Winesellars is not responsible for typographical, pricing errors, and omissions. Thank you for your understanding.

Return & Exchange Policy

Any orders that are returned due to a reason other than the product is the wrong product will be subjected to a 10% restocking fee.  For returns please re-pack the wine and a copy of the original sales receipt and send it to the wine farm your wine was delivered from.

Holiday Policy: 

We cannot guarantee on time shipping.  We try to send out every order on time, but due to the high volume in the holiday season, delays can occur.